Privacy Policy

This Privacy Policy explains how VerIQ (“VerIQ,” “we,” “us,” or “our”) handles information when you use the VerIQ AI Plant Doctor mobile application and related services.

1. Information we process

Plant photos and user-provided notes

When you request plant identification, diagnosis, an Owner Guide, a follow-up analysis, or an answer from Dr. VerIQ, the photo and any notes you provide may be transmitted to our backend and third-party AI service providers for processing.

Location

If you mark a saved plant as “Outdoor,” we request your device's approximate (coarse) location, one time per plant, to fetch local weather data so we can adjust that plant's watering reminders. Location is not requested for Indoor plants or for any other purpose, and is not used to track your movement.

Microphone and voice recordings

If you use “Ask by Voice” (Ask Dr. VerIQ) or TalkIQ, your voice recording is transmitted to our backend and third-party AI service providers to be transcribed and, for TalkIQ, translated. Voice recordings are used only to fulfill that specific request.

App, device, and usage information

We may process a pseudonymous device identifier, app version and build, device type, operating-system version, locale, selected language, country or region code, feature usage, response time, token usage, estimated AI cost, success or failure status, and diagnostic error information. We use this information to operate the service, manage credits, improve reliability, and understand aggregate usage.

Profile and garden information

If you enter a display name or save plants to My Garden, the app may store the name, plant reports, notes, images, reminder preferences, and plant history on your device. Certain account, credit, coupon, and service-usage records may be stored on our backend.

Purchases

In-app purchases are processed by Apple (iOS) or Google Play (Android), depending on your device. We may receive transaction-related information needed to grant credits and maintain purchase status. We do not receive your full payment-card details.

2. How we use information

• Provide plant identification, visible-health analysis, care guidance, follow-up comparisons, and plant-specific answers.
• Operate My Garden, reminders, credits, coupons, and purchase features.
• Maintain security, prevent abuse, diagnose failures, and improve performance.
• Produce aggregate business and service analytics.
• Respond to support requests and comply with legal obligations.

3. Service providers

We use service providers to run VerIQ, including cloud hosting and database providers, Apple and Google for app distribution and purchases, and AI model providers such as Google Gemini. These providers process information under their own terms and privacy practices and only as needed to provide their services to us.

4. Data sharing

We do not sell personal information. We do not use plant photos or app activity for third-party advertising. We may disclose information to service providers, when required by law, to protect users or the service, or as part of a business transfer subject to appropriate protections.

5. Retention

Retention varies by data type and operational need. Local garden information remains on your device until you remove it or delete the app, subject to device backups. Backend usage, credit, purchase, diagnostic, and business records may be retained as necessary to provide the service, maintain accounting and security, resolve disputes, and meet legal obligations.

6. Security

We use reasonable technical and organizational safeguards intended to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and requests

You can manage Camera, Photos, Location, Microphone, and Notification permissions in your device's Settings app. You can delete saved plants within the app. To ask about access, correction, or deletion of backend information associated with your device, email yakgna@gmail.com. We may need information to verify and locate the relevant records.

8. Children

VerIQ is a general plant-care application and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information.

9. International processing

Information may be processed in the United States and other countries where our service providers operate. Data-protection laws may differ from those in your location.

10. AI guidance disclaimer

VerIQ provides automated, informational plant-care guidance based on submitted content. Results may be incomplete or incorrect and are not a substitute for advice from a qualified horticultural, agricultural, veterinary, medical, legal, or other professional.

11. Changes to this policy

We may update this Privacy Policy as VerIQ evolves. We will update the effective date on this page when changes are made.

12. Contact

Email: yakgna@gmail.com